📜 Terms & Conditions

Terms & Conditions

Welcome to FlaxyWear.

These Terms & Conditions govern your access to and use of the FlaxyWear website, products, and online shopping services. By visiting our website, browsing our products, creating an order, or using any part of our services, you agree to follow and be bound by these Terms & Conditions.

Please read these terms carefully before using our website or placing an order. If you do not agree with any part of these terms, you should not use the website or purchase products from FlaxyWear.

General Information

FlaxyWear is an online women’s fashion store offering western wear, co-ord sets, maxi dresses, and other fashion products.

We reserve the right to update, modify, suspend, or discontinue any part of the website, products, services, policies, or these Terms & Conditions when necessary.

Product Information

We make reasonable efforts to provide accurate product titles, descriptions, images, colours, sizes, prices, and availability information.

However, actual product colours may vary slightly from the images displayed on the website due to:

• Different mobile, laptop, or computer screen settings
• Display brightness and colour settings
• Lighting conditions during product photography
• Minor variations in fabric or production

Slight colour differences caused by screen settings or photography may not be considered a product defect.

Product measurements and sizes may also have minor variations. Customers are encouraged to review the available product details and size guide before placing an order.

Prices and Currency

All product prices displayed on the FlaxyWear website are listed in Pakistani Rupees (PKR), unless otherwise stated.

Product prices may be changed, updated, or corrected at any time without prior notice. The price displayed at the time an order is successfully placed will generally apply to that order.

Delivery charges, discounts, taxes, or other applicable costs may be shown separately during checkout.

Product Availability

All products and orders are subject to availability.

Adding a product to your shopping cart does not guarantee that the item will remain available. In rare cases, a product may become unavailable after an order has been placed.

If an ordered item is unavailable, FlaxyWear may contact the customer to offer an alternative product, arrange an exchange, or cancel the unavailable item.

Order Information

Customers are responsible for providing complete and accurate information when placing an order, including:

• Full Name
• Active Phone Number
• Correct Email Address, where required
• Complete Shipping Address
• City and Delivery Information

FlaxyWear will not be responsible for delivery delays, failed deliveries, or additional costs caused by incorrect, incomplete, or outdated customer information.

Order Confirmation

Placing an order does not automatically guarantee acceptance or delivery.

FlaxyWear may contact customers by phone, WhatsApp, email, or another available method to confirm order information before dispatch.

Orders may be placed on hold or cancelled if the customer cannot be contacted or if the provided information cannot be verified.

Order Cancellation or Refusal

FlaxyWear reserves the right to cancel, refuse, limit, or place an order on hold when reasonably necessary.

An order may be cancelled or refused due to:

• Product unavailability
• Incorrect product information or pricing
• Incomplete or incorrect customer details
• Unconfirmed order information
• Suspected fraudulent activity
• Misuse of Cash on Delivery services
• Repeated refusal of delivered orders
• Delivery restrictions or courier limitations
• Technical or website errors
• Any other reasonable business or security concern

If an order is cancelled, the customer may be informed through the available contact details.

Payment

Available payment methods will be displayed during checkout.

Cash on Delivery may be available for eligible orders and delivery locations within Pakistan. Customers are responsible for providing accurate information and accepting confirmed Cash on Delivery orders.

If online or advance payment methods are introduced, payments may be processed through authorized third-party payment providers according to their own terms and security policies.

Shipping and Delivery

Estimated delivery times are provided for general guidance and may vary depending on the customer’s location, courier operations, public holidays, weather conditions, order volume, or circumstances beyond our reasonable control.

FlaxyWear will make reasonable efforts to process and dispatch orders on time. However, delivery dates are estimates and are not guaranteed.

Customers should provide an active phone number and complete shipping address to help ensure successful delivery.

Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are managed according to the FlaxyWear Return & Refund Policy.

Customers are encouraged to review the Return & Refund Policy before placing an order.

Products must meet the applicable return or exchange requirements. Items that are worn, washed, altered, damaged, stained, or returned without original tags may not be eligible for return or exchange.

Website Use

You agree to use the FlaxyWear website only for lawful shopping and informational purposes.

You must not:

• Use the website for illegal or unauthorized activities
• Provide false or misleading information
• Place fraudulent or fake orders
• Attempt to interfere with website security
• Introduce viruses, harmful code, or malicious software
• Attempt to gain unauthorized access to the website or customer information
• Copy or misuse website content without permission
• Use automated systems to disrupt website performance
• Engage in any activity that may harm FlaxyWear, its customers, or its services

Misuse of the website or fraudulent activity is strictly prohibited and may result in order cancellation, restricted access, or other appropriate action.

Intellectual Property

Unless otherwise stated, the FlaxyWear name, logo, website design, product images, graphics, written content, branding, and other website materials are owned by or licensed to FlaxyWear.

Website content may not be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written permission.

Customer Reviews and Content

If customers submit reviews, comments, feedback, photos, or other content, the information provided must be accurate, respectful, lawful, and must not violate the rights of others.

FlaxyWear may remove content that is misleading, offensive, inappropriate, fraudulent, unlawful, or unrelated to the products or services.

Third-Party Services and Links

The FlaxyWear website may use or contain links to third-party services, including payment providers, courier services, social media platforms, analytics tools, and other external websites.

FlaxyWear is not responsible for the availability, content, privacy practices, security, or terms of third-party websites and services.

Customers should review the relevant policies before using third-party services.

Limitation of Responsibility

FlaxyWear aims to provide accurate information and reliable services. However, we cannot guarantee that the website will always operate without interruptions, delays, technical errors, or temporary unavailability.

To the extent permitted by applicable law, FlaxyWear will not be responsible for losses or damages caused by circumstances beyond our reasonable control, including courier delays, internet interruptions, technical issues, third-party service failures, or incorrect information provided by customers.

Privacy

The collection and use of customer information are governed by the FlaxyWear Privacy Policy.

By using our website or placing an order, you acknowledge that your information may be collected and used as described in our Privacy Policy.

Changes to These Terms

FlaxyWear may update or modify these Terms & Conditions when necessary to reflect changes in our products, services, website, business practices, or legal requirements.

Updated terms will be published on this page and may become effective after publication. Customers are encouraged to review these Terms & Conditions periodically.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact FlaxyWear through the official contact information provided on our website.

By accessing the FlaxyWear website, using our services, or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.